Hebei YouPeng Wire Mesh Machinery Co.,Ltd , selling not only products, service is our key concept, our first thought of every step is for the customer, our R & D team, technical production team, the leadership team are all standing in the customer's position to focus on market research, design, production equipment. Provide customers with the highest quality wire mesh equipment and services, your needs is our motivation!
Our company gained high reputation for super service system, from pre-sales, sales to after-sales ,which jointly ensures that customer needs are met and promotes long-term cooperation .
Pre-Sales Services Stage: Our services team take user needs as a starting point, carefully study the user requirements, to provide free technical advice,selection.According to customer's individual needs, make modified design of special components to achieved special functions. Every equipment are based on each customer's requirements, considering if customer's plant layout is scientific, production process is rigorous, the equipment is placed in place, and the future market prospects of the products, so that according to the customer's specific situation to provide special designed equipment for every customers.
Sales Services Stage: Clarify contract details: price, payment terms, delivery time, acceptance criteria, liability for breach of contract, etc. Place orders internally and follow up on production and logistics progress to ensure on-time delivery.
- Coordinate resources required for installation and commissioning (such as technicians, site preparation).Regularly synchronize project progress with customers to enhance trust.
After-Sales Service Stage:On-site installation and commissioning to ensure the normal operation of the equipment. Train customer operators (such as safety regulations, daily maintenance, and troubleshooting).Provide remote or on-site technical support to solve usage problems.Record after-sales problems and form a knowledge base for the team to refer to.Collect customer feedback to promote product iteration or service optimization.
Through the efficient connection of the three stages, we not only facilitate single transactions, but also build long-term customer trust and win more customers.
No matter where you are in the world, our services will make you feel that "we are by your side"
You can find us in the following ways, we are always ready to serve you:
WhatsApp: +8618831830525 （WeChat）
E-mail: sales@ypwiremeshmachine.com
Website: www.ypwiremeshmachine.com